Plans and billing

Every plan includes the whole product. Paid plans buy scale and sharing, not features.

Current prices and currencies are on the pricing page. Annual billing saves 20 percent.

Fifty people and fifty companies, counted separately. Everything you record about them is unlimited: notes, meetings, tasks, deals, the lot.

That is deliberate. The limit is on the size of your network, not on how much you know about it. Fifty people you know properly is a real book and the Free plan is a real product, not a trial.

When you reach the limit KnowWho tells you and stops adding new people until you upgrade or remove some. Nothing already recorded is hidden, degraded or deleted.

From Settings in the app. It takes effect immediately and the limit lifts on your next question.

Cancelling stops the renewal. You keep everything you paid for until the end of the period you already paid for, then drop to Free. We do not refund part periods.

If your book is over the Free limit when you drop down, nothing is deleted. Your existing people and companies stay exactly where they are and remain fully searchable. You simply cannot add new ones until you are back under the limit or back on a paid plan.

We do not delete a book because someone stopped paying. Your notes are yours.

Your plan carries a renewal date. Inside the period, everything just works. At the first use after the date passes, we check with our payment provider whether the next period is paid, and update accordingly. You will not notice this happening.

Card details go to Stripe and never touch our systems. We never see or store your card number. Invoices are available in Settings.

Invoice billing is available on Enterprise agreements with an annual contract value of £3,000 or more, or the equivalent in your local currency. We invoice annually in advance and payment is due within 14 days. VAT is added where it applies. Everything below that threshold is by card through Stripe.

A dedicated database instance, in a region of your choosing, single sign-on through your identity provider, custom integrations, assisted onboarding, and a support agreement. Talk to us at info@khiliad.com.