How it works

Your book. Everything you know about the people you know. It lives on our servers and it is yours.

Your assistant. Claude, ChatGPT, or whichever you already use. This is the only interface. There is no KnowWho app to open.

The connector. The piece in the middle. Your assistant calls it when you say something worth recording or ask something worth answering.

You connect the three once. After that you are only ever talking to your assistant.

Say "I met Sarah at the conference" and this is the sequence:

1. Your words go to your assistant provider, under their terms.
2. Your assistant works out that this is worth recording and calls KnowWho with the details it pulled out.
3. KnowWho writes to your book and sends back a confirmation of exactly what it did.
4. Your assistant shows you that confirmation.

Two things follow from this, and both matter.

Your assistant is the front door. It hears everything first. What it keeps and for how long is set by its privacy policy, not ours. See privacy and security.

KnowWho sees one request at a time. It receives what your assistant sends and nothing else. It cannot read your chat history, your assistant's memory, your other connectors, or files you uploaded. That is not a policy choice we made, it is how the connection is built.

Eight kinds of thing. You never have to say which one you mean.

People. Names, every email address and phone number they use, birthdays, roles, tags, and anything you know about them. The core of it.

Companies. Where people work, tags, and anything you know about the organisation itself.

Interactions. The meetings, calls, messages and coffees. What happened, when, and who was there.

Notes. Anything worth remembering that is not an event. Your read on someone. How a decision really gets made there. What they care about.

Tasks. What you owe people, and when.

Opportunities. The deals you are working, their value, stage and where they stand.

Events. Conferences, dinners, drinks, with a description and a link. Where you met someone and who else was in the room.

Connections. The lines between all of the above. Who works where (more than one place, if that is how it is), who introduced whom, who was at what, which people a deal involves, and how companies relate to each other: members of a network, clients and suppliers, parents and subsidiaries, partners.

Most tools store records. The value here is in the lines between them.

Because KnowWho knows that Sarah worked at Brightline and now works at Northgate, that James introduced you to her, and that Tom was in the room for the second half of a meeting eight months ago, it can answer questions no list of contacts can answer. Who do I know at Northgate. Who could introduce me to James. Who else heard what was agreed.

You build those lines without thinking about it, just by saying what happened in whole sentences rather than filling in fields.

Most CRMs are worth the least on day one and not much more on day four hundred, because nobody kept them up.

This is the opposite. Every note makes the next answer better. Six months in, it knows things you have forgotten you knew. That is the whole bet, and it only pays if capture stays cheap enough that you actually do it. Which is why the entire design is pointed at the thirty seconds after a meeting.